Accessibility Statement

Accessibility Statement 

Bailiffgate is committed to ensuring that as many people have the opportunity to visit and enjoy our museum and gallery as possible.

Our aim is to create a user-friendly environment which is relevant to the needs of the visitor and one which provides freedom of choice. This is much wider than simply providing facilities for disabled people. Access is for all visitors. We are also committed to addressing the needs and raising the aspirations of people who are economically or socially disadvantaged.

This Accessibility Statement does not contain personal opinions as to our suitability for those with disabilities but we do  aim to accurately describe the facilities and services which we offer all our visitors in our accessibility guide.

We also offer a free support pack for visitors with needs where this will be useful. This pack may be collected on arrival, or ordered free of charge online in advance- just follow the link above.


Bailiffgate Museum & Gallery (Bailiffgate) is an Accredited museum situated close to the castle in the historic centre of Alnwick.

The museum provides an all year round venue housed in a former historic church and the presence of a lift makes it accessible to all wheelchair users and families with young children.

The museum is dedicated to preserving and celebrating the diverse heritage of Alnwick and north Northumberland. We aim to make our services and facilities accessible to a wide audience including people with disabilities.

We look forward to welcoming you. If you have any queries or require any assistance please telephone 01665 605847 or email

Legal Background

The accessibility regulations build on existing obligations to people who have a disability under the Equality Act 2010 (or the Disability Discrimination Act 1995 in Northern Ireland).

The accessibility regulations came into force on 23 September 2018. They say we must make our website or mobile app more accessible by making it ‘perceivable, operable, understandable and robust’. .

Statement of Principle

Bailiffgate recognises there are many barriers to access of the museum. However, we believe that all people have a fundamental right to engage with, use and enjoy the museum. We define access as something that is made possible when physical, cultural, social, financial, intellectual, psychological and emotional barriers are removed or reduced.

Bailiffgate Museum aims to provide the widest possible access to its museum, collections and services to enable audiences from all sections of the community to enjoy use of the museum. We will provide access to services in the wider community via our many outreach programmes and within the museum we will aim to provide access wherever possible. We will be welcoming to visitors to the area and work to ensure that local people see that the heritage of the area, celebrated in the museum, is significant to them

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14 Bailiffgate, Alnwick, Northumberland NE66 1LX
Opening Times - 10am - 4pm Tuesday to Sunday 

Tel: +44 (0) 1665 605847

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